Terms of Service

Last Updated: January 1, 2025

These Terms of Service ("Terms") govern your use of the Neura Agent platform and related services (collectively, the "Service") provided by Neura Parse ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.

1. Acceptance of Terms

By creating an account, accessing, or using Neura Agent, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Neura Agent is an AI-powered workflow automation platform that enables users to:

  • Create and manage automated workflows using AI agents
  • Integrate with third-party services and APIs
  • Process and analyze data through automated pipelines
  • Collaborate on workflow development and deployment
  • Monitor and optimize workflow performance

3. User Accounts and Registration

Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

4. Acceptable Use Policy

Permitted Uses

You may use our Service for legitimate business and personal purposes, including:

  • Automating business processes and workflows
  • Data processing and analysis
  • Integration with approved third-party services
  • Collaboration with team members

Prohibited Uses

You agree not to use our Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or other users
  • Use the Service for competitive intelligence or reverse engineering
  • Create workflows that spam, harass, or harm others
  • Process personal data without proper authorization

5. Intellectual Property Rights

Our Rights

The Service, including all software, content, trademarks, and intellectual property, is owned by Neura Parse and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

Your Content

You retain ownership of any content, data, or workflows you create using our Service. By using the Service, you grant us a limited license to process, store, and transmit your content as necessary to provide the Service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our privacy practices as described in the Privacy Policy.

7. Payment Terms

Subscription Plans

We offer various subscription plans with different features and usage limits. Pricing and plan details are available on our website and may be updated from time to time.

Billing and Payment

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • You are responsible for all taxes associated with your use of the Service
  • We may suspend or terminate your account for non-payment

Free Trial and Cancellation

We may offer free trials for new users. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

8. Service Availability and Support

Service Level

We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages that temporarily affect service availability.

Support

We provide support through various channels as outlined in your subscription plan. Support response times may vary based on your plan level and the nature of your inquiry.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEURA PARSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, secure, or available at all times. You use the Service at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Neura Parse and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content or data you submit through the Service

12. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting our support team.

Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in prohibited activities, or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our data retention policies.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Neura Parse is incorporated, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Neura Parse

Email: legal@neuraparse.com

Support: support@neuraparse.com

Website: https://nowflow.io

16. Miscellaneous

These Terms constitute the entire agreement between you and Neura Parse regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. These Terms are binding upon your heirs, successors, and assigns.