Security Policy

Last Updated: January 1, 2025

At Neura Parse, we take the security of our Neura Agent platform and your data seriously. This Security Policy outlines the measures we implement to protect your information and maintain the integrity of our Service.

Our Security Commitment

We are committed to maintaining the highest standards of security to protect your data and ensure the reliable operation of our AI workflow automation platform. Our security program is built on industry best practices and continuously evolves to address emerging threats.

Data Protection Measures

Encryption

• Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3
• Data at Rest: All stored data is encrypted using AES-256 encryption
• Database Encryption: Database files and backups are encrypted with industry-standard algorithms
• Key Management: Encryption keys are managed using secure key management systems

Access Controls

• Multi-Factor Authentication: Required for all administrative access
• Role-Based Access: Principle of least privilege for all system access
• Regular Access Reviews: Periodic audits of user permissions and access rights
• Secure Authentication: Strong password policies and secure session management

Network Security

• Firewalls: Advanced firewall protection and intrusion detection systems
• DDoS Protection: Distributed denial-of-service attack mitigation
• Network Monitoring: 24/7 monitoring of network traffic and anomalies
• Secure Infrastructure: Hosted on secure, compliant cloud infrastructure

Application Security

Secure Development

• Security by Design: Security considerations integrated into development lifecycle
• Code Reviews: Mandatory security-focused code reviews for all changes
• Static Analysis: Automated security scanning of source code
• Dependency Management: Regular updates and security patches for all dependencies

Vulnerability Management

• Regular Scanning: Automated vulnerability assessments and penetration testing
• Bug Bounty Program: Responsible disclosure program for security researchers
• Patch Management: Rapid deployment of security updates and patches
• Third-Party Audits: Regular security audits by independent security firms

Compliance and Certifications

We maintain compliance with industry standards and regulations:

• SOC 2 Type II: Annual audits for security, availability, and confidentiality
• GDPR Compliance: Full compliance with European data protection regulations
• CCPA Compliance: California Consumer Privacy Act compliance
• ISO 27001: Information security management system certification (in progress)

Incident Response

Security Incident Management

We have established procedures for detecting, responding to, and recovering from security incidents:

• 24/7 Monitoring: Continuous monitoring for security threats and anomalies
• Incident Response Team: Dedicated team for rapid incident response
• Communication Plan: Clear procedures for notifying affected users
• Recovery Procedures: Tested backup and recovery processes

Breach Notification

In the unlikely event of a data breach, we will:

• Notify affected users within 72 hours of discovery
• Provide clear information about the nature and scope of the breach
• Outline steps taken to address the incident
• Offer guidance on protective measures users can take

Employee Security

• Background Checks: Comprehensive screening for all employees with data access
• Security Training: Regular security awareness training and updates
• Confidentiality Agreements: Strict confidentiality and data protection agreements
• Access Termination: Immediate revocation of access upon employment termination

Physical Security

• Secure Data Centers: Tier III+ data centers with 24/7 physical security
• Access Controls: Biometric and multi-factor authentication for facility access
• Environmental Controls: Climate control and fire suppression systems
• Surveillance: Continuous video monitoring and security personnel

Your Security Responsibilities

While we implement comprehensive security measures, you also play a crucial role in maintaining security:

• Strong Passwords: Use unique, complex passwords for your account
• Two-Factor Authentication: Enable 2FA for additional account protection
• Regular Updates: Keep your devices and browsers updated
• Secure Networks: Avoid using public Wi-Fi for sensitive operations
• Report Suspicious Activity: Immediately report any suspicious account activity

Security Contact

If you have security concerns or wish to report a vulnerability, please contact us: